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  General Info

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TERMS & CONDITIONS

APPLICABILITY: These tour conditions apply to Metur Ltd. “hereafter called MTW Taksim Cad. No: 49/5 Taksim Istanbul - TURKEY and the Tour participant “hereafter called member”.

 VISAS AND DOCUMENTATION: Each member must have a valid passport. All persons are responsible for obtaining information about entry requirements and the documentation necessary to enter those countries to which they are traveling.

 INSURANCE: MTW provides no insurance for passengers due to loss on the trip herein. Passengers are advised to obtain their own insurance for health while traveling and / or baggage loss. Insurance is also recommended to provide coverage to passengers if refunds pursuant to the final payment and cancellation clause below are unavailable due to the terms of that clause.

 THE PRICE & WHAT IT INCLUDES: The dollar amount shown in above itinerary includes, transfers of persons and luggage on arrival and departure between the airport and hotel or other accommodations (where indicated in the trip itinerary) and hotel accommodations on a double occupancy basis, except as otherwise specified.

 NOT INCLUDED IN YOUR RATE: The following is a list of some major items not included in the tour rate: excess baggage charges, room service charges, items not on portions of menus reserved for MTW passengers, laundry, beverages, alcoholic and otherwise, items of a personal nature, airport to ship pier transfers if air transportation is not purchased as a part of a cruise package and foreign airport departure taxes. Port taxes on cruises are not included.

 TIP & TAXES: Baggage handling, gratuities and hotel taxes are often included. Minimal gratuities are included in all trips. Additional taxes, security charges and other fees collected by governments, airports, airlines and other entities are not included unless specifically listed as included features. These amounts will appear on your bill and must be included with the final payment.

 FINAL PAYMENT & CANCELLATION: MTW reserves the right to decline, accept or remove, in its sole discretion at any time and for any reason, any tour member as a participant in the trip (or any optional side trip).

 PAYMENT SCHEDULE: Payment of the final balance is due sixty (60) days in advance of departure, regardless of when reservations are made. Credit cards are accepted, only VISA and MASTERCARD.

 CANCELLATION: Reservations may only be canceled by e-mail or fax sent to MTW.

E-Mail Address: (cancel@visitturkeynow.com) Fax No: (90 - 212 - 2543835)

 Please check each relevant section for reservation and cancellation policies.

HOTEL PAYMENT & CANCELLATION

Reservations & Payment: The full payment for hotel room(s) bookings will be charged by MTW, on the credit card of the client and the final confirmation is going to be made.

Cancellations: If a written cancellation notice is received no later than ten (10) days before check - in the hotel, MTW will accept cancellation and refund the payment, except for a $25.00 non-refundable administrative fee.

TOURS PAYMENT & CANCELLATION

Reservations & Payment: Payment of the final balance is due sixty (60) days in advance of departure, regardless of when reservations are made. Credit cards are accepted, only VISA and MASTERCARD.

 Cancellations: If such notice is received no later than sixty (60) days before departure, MTW will accept cancellation and refund all moneys, except for a $25.00 per person non-refundable administrative fee plus applicable hotel, cruise and air cancellation fees. If such written notice is received within sixty (60) days before departure, MTW will accept such cancellation and refund the land portion costs it recovers from those entities paid on behalf of member only to the extent that such moneys are refunded by those entities to MTW. Cancellation fee of $50 (59-30 days prior to departure) or $100 (29 days or less prior to departure per person) will not be refunded. If any person is removed by MTW from the trip (or any optional side trip), MTW’ s only obligation shall be to refund to such a person a fraction of the trip price, the numerator of which fraction shall be MTW cost for the person’s unused services and the denominator of which shall be MTW cost for the person’s entire trip.

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